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Last updated on 20.04.2019

What do I have to consider if I want to use PaperOffice on the network (PaperOffice Team)?

Article ID: #RPOHD22264

There are 3 scenarios:

1) You want to use the PaperOffice database on the network without installing a separate mySQL database server. In this scenario, note that PaperOffice is running on the PC that is to act as the DB Server and a user is LOGGED ON.

For each user you need a PaperOffice account and 1 database that all users can share.

Conclusion: You need 3 licenses

2) You use PaperOffice on 2 different PCs, but you want to use a common DB, which is independent of both PCs. For this you need a stand-alone MySQL server, which is installed on a PC or server, which is always available.

The networking takes place in this case via the local network LAN

3) You want to use PaperOffice on 2 different PCs in the network and use an external, not supplied by us mySQL database, which is outside of your office.

Conclusion: You need 2 licenses and note that the external MySQL database complies with all PaperOffice requirements.

Networking is via a WAN, via an internet connection. Please note that the internet connection has to be fast (from 50 Mbit / s)


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How can I set a proxy server in PaperOffice?

Article ID: #RPOHD22816

PaperOffice only supports transparent proxy servers.


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How to install the PaperOffice database?

Article ID: #RPOHD552

The installation of the PaperOffice 2019 database is very easy. Once PaperOffice Setup has been run and an account has been created, it must be assigned to a database, whether existing or new. This mask appears:

Select "Restore PaperOffice Backup" if you have already installed the PaperOffice 2019 database, have backed up, and now want to read it.

In case, if you want to use the database on an external MySQL server or if you want to use a drive other than "C", click on "Set up PaperOffice Database Now (Custom)" and follow the steps already in the youtube video https: //youtu.be/TheNTqKhSTg were described.

For all those who would like to start immediately and install the database on drive "C", we recommend the express device.





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I would like to upgrade from PaperOffice One to PaperOffice Team. Does PaperOffice need to be reinstalled?

Article ID: #RPOHD12052

Nein, PaperOffice passt die eigene Systemstruktur gemäß der Anzahl der eingesetzten Lizenzen an. Nach einem Programm-Neustart steht der Leistungsumfang von PaperOffice Team zur Verfügung.


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How does external access work from a mobile device like phone or tablet?

Article ID: #RPOHD22172

To access externally you need another installation on the "external" device. At the moment this is only possible on Windows 10 based devices like Microsoft Surface. However, a connection to the German PaperOffice Cloud in Cologne via App will be realized by the fall and then integrated into PaperOffice for free, as usual.


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Can my trial license be extended?

Article ID: #RPOHD11132

Yes, to special requests which eg test conditions concern. Please contact our sales department.


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If I want to use PaperOffice on a PC, which license do I need?

Article ID: #RPOHD22356

You want to use PaperOffice alone and install it on your PC, you will need the PaperOffice ONE license. The database will be installed on the same PC.

Conclusion: You need 1 PaperOffice ONE license


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I want to change my PC. Can I take my licenses?

Article ID: #RPOHD13616

Of course. The license is bound to the PaperOffice account. No matter where you install PaperOffice 2019, log in with your existing PaperOffice account information - your license will automatically be activated on the new PC.


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On how many PCs can I install my license?

Article ID: #RPOHD13708

In PaperOffice 2019, the license is bound to the PaperOffice account. You can install PaperOffice on as many PCs as you like, but you can log in only once, and each device requires a valid license (for example, 5 installations require 5x team). If you need PaperOffice for the network, you need to select PaperOffice Team, which was designed specifically for networking.


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What is the difference between a standalone and a network license?

Article ID: #RPOHD460

Quite simple: Several users who want to work in PaperOffice at the same time need PaperOffice TEAM. Each user (PaperOffice account) - one license.

If you do not want to use PaperOffice on the network, ie you work alone with PaperOffice, you need PaperOffice ONE.


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Supported platforms, technical requirements and hardware compatibility
Support Recommendations and releases
Operating systems
Released under: Windows® 10 x64 (64bit), Microsoft® Office® 2013-2016. Recommended: Windows® 10 x64 (64bit). The use of different components is possible, but may lead to technical limitations. PaperOffice required for proper operation of local administrator rights. Verify Operating System independent through a test installation if all functions meet your requirements, because due to lack of update / system support can be no official release.
Display
Required: 1280 x 768, Recommended: 1920 x 1080 or more. Mobile devices - Required: 960 x 640, Recommended: 1280 x 720 or more.
Hardware
Required: 4GB memory, processor performance Intel i5 (or equivalent), internet connection (downstream at least 10Mbit, upstream at 1Mbit). Recommended: as before, but 8GB RAM, Intel i7 (or equivalent), installation and database on SSD, internet connection (downstream at least 16 Mbit, upstream synchronous or at least 5 Mbit)
Network (optional)
Required: Standard TCP / IP network 100Mbit. Recommended: Standard TCP / IP network 1Gbit. For RSPS (Secure Personal Server) or server remote networking Server connection with min. 50Mbit synchronous, client connection with min. 20Mbit downstream, 1Mbit upstream.
Database
Required: at least 1GB MB of free space. Recommended: at least 10GB MB free disk space.
Printer / Scanner (optional)
For applications purposes with little paper volume: commercial flatbed or sheet-fed scanner using WIA or TWAIN interface, inkjet or laser printer. For applications with medium volume of paper: Powerful feed scanner with ADF (automatic document feeder) with WIA or TWAIN interface, laser printers. For applications with a high volume of paper: Big combo devices such as Konica Minolta BizHub series with WIA or TWAIN interface or Scan2file function.
Licensing
For single-user use you need PaperOffice One, but if you use more than one user at a time, you need PaperOffice One. Every device on which PaperOffice is installed requires a valid license. PaperOffice can be reinstalled as often as you like. A PaperOffice account can only ever be logged on to the database once. You can disconnect and reconnect a database as often as you like. To work with multiple databases, each database requires a separate PaperOffice account or 96-hour cooldown.
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