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Last updated on 18.06.2019

Install database

How do I perform the database installation?

Article ID: #RPOHD1104

Quite simple: complete the installation of PaperOffice, create a PaperOffice account and follow the other steps that will require you to have a database connection. Then select "Create New PaperOffice Database" and then select the local folder path on your computer where the new database will be created and saved. Please note that this path must be empty! Click "Review, save, and continue" and then select the database type, we recommend installing MySQL. Close the installation with "Create new database now ...".

After everything has been done and you have been informed that your database has been successfully installed, you can log in as normal.

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Installation and activation of PaperOffice

Where can I find the PaperOffice Setup?

Article ID: #RPOHD12972

You can always find the latest setup directly at

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What is a MasterKey and why do I need it?

Article ID: #RPOHD19872

Alle Dokumente werden bei Ihnen in der zentralendigitalen Datenbank hochverschlüsselt archiviert. Diese Datenbank erhält eineneinmaligen MasterKey, um den Richtlinien der Zero-Knowledge Technologie zuentsprechen. Ohne diesen MasterKey kann auf Ihre Datenbank nicht zugegriffenwerden. Nur Sie besitzen diesen MasterKey, welche bei jeder Datenbankerstellung einmalig generiert wird. Sie sollten Ihn sorgfältig aufbewahren und nicht an Dritte weitergeben. Falls es dazu kommt, dass Sie eine erneute Verbindung zu dieser Datenbank benötigen, so werden Sie immer nach diesem Schlüssel gefragt.

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Where can I additionally download a sample folder structure?

Article ID: #RPOHD14168

PaperOffice 2019 suggests that you can import your own file system, whether only folder structure or including the files. If you still need a sample folder structure, click on "My Documents" with the right mouse button and select "Mass import to this folder" and then import one of our ready-made folder structures.

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Network setup

How can I work with an existing database on the network?

Article ID: #RPOHD19688

To be able to share a database on the network, proceed as follows:
Every single user who wants to connect to a database must first create a PaperOffice account. Next, in Options, select "Next and Manage Database Connection" and "Set up PaperOffice Database Now". Then select "Use existing database" and enter the path of your existing database, which is located on the network. In the next step, you will be prompted to enter the MasterKey of this database, which prevents unauthorized third parties from gaining access to sensitive data. After selecting the right MasterKeys, you will be connected to the database and ready to start.

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Can I use PaperOffice on a Windows Terminal Server?

Article ID: #RPOHD23460

There is no official release, but there are users who easily use PaperOffice on Windows Terminal Server.

1.Install PaperOffice on the Terminal Server
2.Start PaperOffice and log in. Quit PaperOffice again.
3.Install PaperOffice on the Windows 10 client and start it.

PaperOffice automatically switches to Concurrent license mode.

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Supported platforms, technical requirements and hardware compatibility
Support Recommendations and releases
Operating systems
Released under: Windows® 10 x64 (64bit), Microsoft® Office® 2013-2016. Recommended: Windows® 10 x64 (64bit). The use of different components is possible, but may lead to technical limitations. PaperOffice required for proper operation of local administrator rights. Verify Operating System independent through a test installation if all functions meet your requirements, because due to lack of update / system support can be no official release.
Required: 1280 x 768, Recommended: 1920 x 1080 or more. Mobile devices - Required: 960 x 640, Recommended: 1280 x 720 or more.
Required: 4GB memory, processor performance Intel i5 (or equivalent), internet connection (downstream at least 10Mbit, upstream at 1Mbit). Recommended: as before, but 8GB RAM, Intel i7 (or equivalent), installation and database on SSD, internet connection (downstream at least 16 Mbit, upstream synchronous or at least 5 Mbit)
Network (optional)
Required: Standard TCP / IP network 100Mbit. Recommended: Standard TCP / IP network 1Gbit. For RSPS (Secure Personal Server) or server remote networking Server connection with min. 50Mbit synchronous, client connection with min. 20Mbit downstream, 1Mbit upstream.
Required: at least 1GB MB of free space. Recommended: at least 10GB MB free disk space.
Printer / Scanner (optional)
For applications purposes with little paper volume: commercial flatbed or sheet-fed scanner using WIA or TWAIN interface, inkjet or laser printer. For applications with medium volume of paper: Powerful feed scanner with ADF (automatic document feeder) with WIA or TWAIN interface, laser printers. For applications with a high volume of paper: Big combo devices such as Konica Minolta BizHub series with WIA or TWAIN interface or Scan2file function.
For single-user use you need PaperOffice One, but if you use more than one user at a time, you need PaperOffice One. Every device on which PaperOffice is installed requires a valid license. PaperOffice can be reinstalled as often as you like. A PaperOffice account can only ever be logged on to the database once. You can disconnect and reconnect a database as often as you like. To work with multiple databases, each database requires a separate PaperOffice account or 96-hour cooldown.
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