With PaperOffice, you're guaranteed the best support in the world - before and after you buy.
You can scale all support services according to your needs, and to help you find out what suits you best, every new license automatically includes PaperOffice PLUS (except Free).
Makes your life easier
PaperOffice centralizes all your information into your new digital office. Guaranteed highly secure without cloud, lightning fast with its own search engine, intelligent with built-in AI processing and easily integrated into any environment.
All in one software
With over 740 built-in functions, API and OnlineServices, PaperOffice will solve any task you require, integrate seamlessly into your working environment and always be at your side. No one offers you so much without any add-on modules in one software.
A true time saver
Never search again, never wait again, never depend on others again. With PaperOffice you save an incredible amount of time and money, work completely location-independent if you wish and concentrate on the really important things.
PaperOffice has world's best and most scalable support options already included from the moment of purchase.
All from one source: Help and technical support also for third-party software / IT / hardware / software (Microsoft Office, etc.) through PaperOffice SLA.
PaperOffice
For PaperOffice HOME
PaperOffice
For PaperOffice TEAM
PaperOffice
For PaperOffice TEAM
Brief description
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Monthly costs
You can find all prices and services in detail directly in the official PaperOffice Shop
Without an active support type
With annual billing
With monthly billing
PaperOffice PLUS
With annual billing
With monthly billing
PaperOffice SLA
With annual billing
With monthly billing
monthly basic fee plus services
Applies to the entire database with an unlimited number of user accounts
Requirements
Without an active support type
Can be activated at any time as long as license is not older than 1 year.
PaperOffice PLUS
Can be activated at any time as long as license is not older than 1 year.
PaperOffice SLA
Requires active PaperOffice PLUS
Builds on PaperOffice PLUS.
PaperOffice HelpDesk
Unlimited access to HelpDesk and ability to submit your own suggestions for new or improved content.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
PaperOffice video tutorials
Unlimited access to the PaperOffice YouTube channel and possibility to submit your own suggestions for new or improved content.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
AI and PIA Updates
Dynamic updates are performed automatically when an Internet connection is available
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Release Updates
Includes important system updates, new features, new modules and bug fixes
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Version Updates
Includes the latest core component and frameworks and program base for all release updates for the year
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Personal support
Includes support by phone and Teamviewer from the PaperOffice support team
Without an active support type
Monday-Friday 12:00am-4:00pm
Every quarter 1 free support unit (15min) per PaperOffice license
Online support booking at the desired date at paperoffice.com
PaperOffice PLUS
Monday-Friday 12:00am-4:00pm
Every month 1 free support unit (15min) per PaperOffice license
Online support booking at the desired date at paperoffice.com
PaperOffice SLA
Monday-Sunday 8:00am-9:00pm
Depending on service level, additional inclusive contingent.
Unlimited support services also for third-party software
Direct support without prior appointment
Personal contact person
Includes fixed assignment of a PaperOffice support representative including direct phone extension
Without an active support type
PaperOffice PLUS
PaperOffice SLA
PaperOffice OnlineServices
Includes increased per-license quotas for DropPage and DropMail and prioritized processing on PaperOffice Network
Without an active support type
PaperOffice PLUS
PaperOffice SLA
PaperOffice Mobile
Includes usage licenses for mobile access to PaperOffice database from cell phone and tablet
Without an active support type
PaperOffice PLUS
PaperOffice SLA
PaperOffice Webclient
Includes usage licenses for access to PaperOffice database from web browser (Edge,Chrome)
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Support for third-party software
Help and technical support also for third-party software / IT / hardware / software (Microsoft Office, etc.)
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Guaranteed response times
Ensures that your request will be responded within a certain time.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Access to PaperOffice Supporter
Training, coaching, technical questions, system setup, optimization, operation, etc.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Access to senior consultants
Process realization, workflow optimization, system planning, integration into business processes, etc.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Access to senior developers
Customizing, interfaces, individual adaptations, additional modules, creating third-party software, etc.
Without an active support type
PaperOffice PLUS
PaperOffice SLA
Makes your life easier
PaperOffice centralizes all your information into your new digital office. Guaranteed highly secure without cloud, lightning fast with its own search engine, intelligent with built-in AI processing and easily integrated into any environment.
All in one software
With over 740 built-in functions, API and OnlineServices, PaperOffice will solve any task you require, integrate seamlessly into your working environment and always be at your side. No one offers you so much without any add-on modules in one software.
A true time saver
Never search again, never wait again, never depend on others again. With PaperOffice you save an incredible amount of time and money, work completely location-independent if you wish and concentrate on the really important things.
* Use of PaperOffice®, PaperOffice® API, PaperOffice® Online API or PaperOffice® components in third-party software
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